

Sebagai destinasi utama untuk acara, kami komited untuk memastikan setiap pelawat, tetamu perniagaan dan pekerja yang melalui pintu kami selamat. Kita kini hidup dalam zaman yang luar biasa, jadi di samping prosedur standard biasa, kami telah memperkenalkan langkah-langkah tambahan untuk memastikan keselamatan tetamu kami terjaga.
Halaman ini akan menunjukkan kepada anda perubahan ketara yang telah kami lakukan pada cara kami menganjurkan acara dan rancangan langsung di Resorts World Genting. Daripada penyusunan semula susun atur tempat kami kepada penguatkuasaan protokol keselamatan di setiap titik hubungan, langkah yang kami gunakan hari ini direka untuk masa depan acara kami bersama.
Kami mematuhi amalan penjarakan sosial yang selamat mengikut garis panduan yang ditetapkan oleh pihak berkuasa tempatan.
Mengurangkan kapasiti untuk ruang peribadi lebih luas
Kami telah mengurangkan kapasiti bilik mesyuarat dan tempat pertunjukan kami mengikut ukuran yang disyorkan. Jarak antara meja sekurang-kurangnya 2 meter dan tempat duduk berselang seli dengan jarak sekurang-kurangnya 1 meter. Semua pelawat atau hadirin mana-mana acara mesti mengekalkan jarak 1 meter antara satu sama lain pada setiap masa.
Komunikasi yang jelas di premis
Kami telah menyusun semula arah pergerakan untuk orang ramai di tempat kami untuk membantu tetamu mengekalkan jarak yang selamat. Sebagai contoh, anda mungkin menemui aliran trafik sehala untuk masuk dan keluar premis. Kami menggunakan penanda lantai atau papan tanda untuk mengawal kawasan trafik tinggi, seperti pintu masuk, pintu keluar dan baris gilir. Kami juga mengerahkan Duta Sosial untuk menawarkan bimbingan di lapangan.
Hubungi Kami.
We enforce strict guidelines to ensure our guests, employees, and community are taken care of to the best of our ability.
Temperature screening and contact tracing
We will check the body temperature of all visitors, and we will not admit anyone with a temperature of 37.5°C or higher. Details of every entry are recorded according to the requirements set by the authorities. We encourage using the MySejahtera mobile app to record your visit by scanning the location QR code. Those who are unable to scan the QR code will register their details in the logbook.
Masks are mandatory throughout the event
Wearing face masks is mandatory in crowded public places in Malaysia. We will refuse entry to any visitor or event attendee who does not wear a face mask. For your convenience, face masks are available for sale at major entrances or you may approach any of our Social Ambassadors for assistance.
Protection for vulnerable age groups
To keep high-risk age groups safe, we do not encourage children under 12 years old and senior citizens above 60 years old to participate in crowded events.
Sanitizers are available for free
We provide sanitizing gel at entrances and strategic locations such as countertops. We also equip our washrooms with anti-bacterial hand soaps. We support frequent washing or sanitizing of hands in line with the recommendations by the Ministry of Health.
Frequent sanitization of high-touch surfaces
Our team has increased the frequency of cleaning and disinfection of our premises. Greater emphasis is given on high-touch surfaces such as door handles, lift buttons, front desks, business equipment at common areas, washrooms, handrails, and lockers. Venues will be thoroughly cleaned and disinfected before and after events.
We train our team with the latest responses to the COVID-19 situation and carry out stringent standard operating procedures for daily work and emergencies.
Greeting from our heart
Instead of handshakes, we will greet you by placing our right hand over our heart. There is no physical contact, but we want you to know that we are happy to serve you.
Compulsory daily health report
Our employees will check and record their body temperatures each time they report to the workplace. Employees who have left the resort are required to complete a thorough Self-Declaration Form detailing their travel and health history upon their return. Any employees who show flu-like symptoms will not be allowed to serve you but are reported for immediate medical attention instead.
Using protective equipment
We remind our employees to practise good personal hygiene, such as frequent washing of hands and wearing masks. Those who handle food would wear gloves and mouth covers, while those who serve you in the frontline would maintain a safe distance according to guidelines.
Semua acara yang diadakan di ruang acara kami mematuhi garis panduan penjarakan sosial, di bawah adalah beberapa contoh susunan tempat duduk yang disyorkan: