Safety & Security Tips To Protect Your Genting Rewards Account

Your Genting Rewards card isn't just a card – it's your key to exclusive benefits, points, and unforgettable experiences at Resorts World Genting. Protecting it, and your personal information, is absolutely crucial to safeguard your account from potential misuse.
We're constantly working to keep your information secure, but your vigilance is our strongest defense. Read these vital tips to ensure your Genting Rewards PIN and mobile login remain absolutely confidential:

✅ YOUR ESSENTIAL SECURITY CHECKS:

• Guard Your Card / Account: Always store your Genting Rewards card in a secure place because it's your unique identity.
• Shield Your PIN: When entering your PIN, always cover the keypad and be aware of your surroundings.
• Strengthen Your Password: Create a strong and unique password by including letters, numbers, and symbols for your Genting Rewards membership account. If possible, do change your password periodically,
  

🚫 THINGS TO AVOID:

• NEVER Share Your PIN/Password: This is extremely important. Do NOT disclose your PIN or password to anyone, not even close friends or family. It must remain strictly confidential.
• Avoid Insecure Communication: Do NOT share your PIN or password via email, instant messaging apps, phone calls, SMS, or any other unsecured method. We will never ask for your PIN/password through these channels.
• Your Card, Your Responsibility: Do NOT pass your Genting Rewards card to others for use. You are fully responsible for preventing any misuse. Failure to do so could lead to unpredictable consequences, including the termination of your membership.
• STAY ALERT: Be highly suspicious of unsolicited messages. Do NOT click on suspicious links or attachments that claim to be from Genting Rewards.

🚨 IMMEDIATE ACTION REQUIRED IF YOUR CARD IS COMPROMISED!

If you suspect your Genting Rewards card / account has been lost or misused, ACT FAST! Contact us immediately through any of the following channels:

• Email Us: customercare@rwgenting.com
• Call Our Membership Hotline: +603 6105 2028
• Visit Any Guest Services Counter:
  • Level 2, SkyAvenue: Open 24 hours
  • Level 1, SkyAvenue: (Opposite SkyCasino Main Entrance) - Open 10AM – 10PM daily
  • Genting Casino 2: Open 24 hours
    

Your security is our priority, and your swift action is critical. Protect your rewards, protect your peace of mind.