Fake Video Alert | READ MORE
Reopening of Route B66 Jalan Batang Kali – Genting | READ MORE
Official Notice of Clarification | READ MORE
Fraud Alert | READ MORE
Keep your data safe from fraudulent activity | READ MORE
Change of reservation hotline | READ MORE
Important Notice: Unauthorized Use of Genting Malaysia's name and logo for Online Gaming Activities | READ MORE
Safety and security at Resorts World Genting | READ MORE
Changes to Traffic Flow at Genting Highlands Premium Outlets | READ MORE
Unauthorised Web Links | LEARN MORE
Our general enquiry hotline (+603 6101 1118) will be terminated effective 01.07.2022 | LEARN MORE
False News | READ MORE
Investment Scam Alert | READ MORE
Starting 02.01.2022, Genting Rewards members will be required to update a new e-CASH PIN containing at least 6 digits. This is part of our continuous efforts to ensure a safe and secure system for all your transactions.
Visit any of these facilities today to update your e-CASH PIN on the spot:
If you need any assistance on the floor, our staff on duty will be happy to help.
What is an e-CASH PIN?
The e-CASH PIN is a secret code selected by you to prove that you are the rightful holder of the e-CASH account under a Genting Rewards card.
What is the e-CASH PIN for?
You will need the e-CASH PIN to verify certain transactions or activities in the resort, such as e-CASH withdrawal, voucher redemption, and more.
Is my current 4-digit e-CASH PIN valid after 02.01.2022?
The 4-digit e-CASH PIN will be accepted for login only once. Thereafter, you will be required to change your e-CASH PIN to a minimum of 6 digits.
I would like more information on the e-CASH PIN.
Please drop us a line at customercare@rwgenting.com or call +603 2718 1118 for assistance.
STAY UPDATED
Get exclusive news, stories and updates
© {{year}} Genting Malaysia Berhad 198001004236 (58019-U). All Rights Reserved.