1. Confirmation of package is subject to room availability.
2. This offer is valid on the dates stated and cannot be exchanged for cash.
3. Guests are required to select and confirm their check-in date at the time of booking.
4. Full payment is required at the time of booking. Payments are non-refundable and non-transferable.
5. Room availability is limited and subject to change. The discounted rate may not be available for certain dates. Blackout dates may apply.
6. Modifications to bookings, such as changing dates, room type, and etc are not permitted. Cancellations or unused bookings will result in the forfeiture of the entire payment made.
7. The Management reserves the right to alter, amend, delete or add to these conditions or withdraw the package at any time without prior notice
8. Other operating terms and conditions may apply.

1. Valid from 16.11 – 31.12.2026 – daily, except when the park is closed.
2. Extension of validity is not allowed.
3. The purchase of tickets for each theme park is limited to a maximum of five (05) sets per email address. Any purchases exceeding this limit may be rejected or cancelled at the Management's discretion.
4. Guests must retain their confirmation email and/or proof of purchase for verification purposes.
5. Guests must present a valid email confirmation containing the QR code for admission. Failure to produce the email confirmation with the QR code upon request will result in denial of entry without refund.
6. Tickets must not be sold, transferred, exchanged for cash, or otherwise used for commercial purposes without our prior written consent. Any breach may result in ticket forfeiture and denial of entry to the Theme Park.
7. The QR code is non-refundable in the event of a no-show or if the voucher is not used.
8. Loss of the QR code due to unforeseen circumstances will not be entitled to a replacement code.
9. Additional operating terms and conditions may apply. Rules and Regulations.

1. Ticket issued on an open-date basis and allows entry for one day only from 16.11.2026 to 31.12.2026, except that the park is closed every Wednesday and Thursday, excluding Malaysia Public Holidays and School Holidays.
2. Each ticket is valid for one person only and permits a single entry
3. All ticket holders must present valid proof of purchase, such as a confirmation email with a QR code, upon arrival for redemption of the entry ticket. Failure to produce the email confirmation with the QR code upon request will result in denial of entry without refund.
4. Tickets are non-refundable, non-transferable, and not for resale unless explicitly authorised by the organiser.
5. The Management reserves the right to alter, amend, delete or add to these conditions or withdraw the package at any time without prior notice.

Campaign Period
• The Campaign is organised by Genting Malaysia Berhad (“Organiser” and shall commence from 10 to 15 November 2026 (the “Campaign Period”), unless terminated earlier by the Organiser
• The Organiser reserves the right to extend, shorten, suspend, or terminate the Campaign at any time without prior notice.

Eligibility
• The Campaign is open to all guests of the Organiser, who are aged 18 and above.
• To be qualified for the Campaign, the guests must make a minimum spend of RM300within the Campaign Period in a single transaction during the 11.11 Mega Sale via Resorts World Genting APP and subject to the following conditions.
• Transaction made outside the Campaign Period will not be eligible for participation.
• Each eligible transaction entitles the guest to one (1) Digital Blind Box redemption per day.
• Multiple transactions made on the same day shall not entitle the guest to additional Digital Blind Box redemptions beyond one (1) per day.
• The minimum spend of RM300 must be in a single transaction and cannot be accumulated across multiple transactions.

Redemption Process
• Upon qualifying, the Digital Blind Box will be sent via WhatsApp to the guest's registered mobile number on record after the campaign ended.
• It is the guest's responsibility to ensure that their registered mobile number is accurate and up to date at the time of transaction.
• The Organiser shall not be responsible for any failure or delay in delivery of the Digital Blind Box due to an incorrect, incomplete or unregistered mobile number provided by the guest.
• Guests must click on the link provided within the WhatsApp message within twenty-four (24) hours from the time of receipt and select their preferred Digital Blind Box. Each Digital Blind Box may offer different types of rewards to the eligible guest.
• Any Digital Blind Box links that are not activated within the twenty-four (24) hour window will automatically expire and forfeited. No expired or forfeited Digital Blind Box will not be re-issued or replaced under any circumstances.
• Each Digital Blind Box link is unique, non-transferable and valid for one-time use only.

Reward Redemption
• Rewards will be revealed in the form of a QR Code upon opening the Digital Blind Box.
• The QR Code must be presented in-person for on-site redemption at designated outlets or locations as specified by the Organiser.
• Each QR Code is valid for one-time use only and must be redeemed within the validity period stated on the QR Code or accompanying communication or in the applicable terms and conditions.
• Expired, altered, duplicated, or damaged QR Codes will not be accepted and will be deemed invalid.
• The Organiser reserves the right to verify the authenticity of any QR Code presented and/or to refuse redemption of any QR Code suspected to be fraudulent or tampered with.
• The list of designated redemption outlets or locations is subject to change at the Organiser’s discretion without prior notice.

General Conditions of Rewards
• Rewards are non-transferable, non-exchangeable, and not redeemable for cash or other items unless otherwise stated. 
• The Organiser reserves the right to substitute any reward with another of similar value without prior notice.
• Additional terms and conditions may apply to specific rewards and will be indicated where applicable.Limitation of Liability
• The Organiser shall not be held liable for:
    o Any technical issues or failures, including but not limited to network failures or system errors that may affect the delivery, access, or use of the Digital Blind Box and/or QR Code.
    o Any delays or failure in the delivery of the Digital Blind Box and/or QR Code due to incorrect, incomplete, or outdated contact details provided by the guest.
    o Any loss, misuse, or unauthorised use of the QR Code once after it has been issued and delivered to the guest's registered mobile number.
    o Fraudulent or unauthorized purchases made by third parties using a participant’s payment method.o The Organiser’s total liability to any participants / guests in connection with this Campaign shall, to the extent permitted by law, be limited to the value of the reward received.o Participation in this Campaign is at the guest's own risk. The Organiser shall not be responsible for any indirect, incidental, or consequential loss or damage arising from participation in this Campaign.

General Conditions
• Participation in this Campaign constitutes acceptance of these Terms and Conditions and the participants consent to the Organiser using their personal data for the purposes of this Campaign and in accordance with the Organiser’s privacy notice at www.gentingmalaysia.com/privacy_policy/• The Organiser reserves the right to disqualify any participant/guest found to be in breach of these Terms and Conditions or engaging in fraudulent activity.
• The Organiser’s decision on all matters relating to the Campaign is final and binding. No correspondence or appeals will be entertained.
• The Organiser shall not be liable for any loss, damage, or inconvenience arising from participation in this Campaign or from the use of any reward.
• These Terms and Conditions are governed by the laws of Malaysia. Any dispute arising from or in connection with this Campaign shall be subject to the exclusive jurisdiction of the Malaysian courts.
• The Organiser reserves the right to amend these Terms and Conditions or to modify, suspend or terminate the Campaign at any time without prior notice

Genting SkyWorlds Theme Park is open daily from 10am to 6pm. The park is closed every Tuesday, except on Malaysia public holidays and school holidays. Please refer to the latest operating schedule here.

Skytropolis Indoor Theme Park is open daily from 11am to 9pm. For the latest operating schedule and any updates, please refer to the park calendar here.

Genting SkyWorlds Hotel is the closest hotel to Genting SkyWorlds Theme Park, making it a convenient choice for families who want to maximise their time at the park and enjoy easy access to rides, attractions and entertainment.

Yes. The Quad Room at Genting SkyWorlds Hotel features two queen beds and comfortably accommodates up to four (04) guests, making it ideal for families and small groups.

Yes. Guests staying at Genting SkyWorlds Hotel can enjoy complimentary Wi-Fi access throughout their stay, making it easy to stay connected while on holiday.

Absolutely. Resorts World Awana offers spacious rooms with two queen beds, family-friendly facilities, outdoor activities and a peaceful highland environment surrounded by nature, making it a popular choice for families.

Yes. Resorts World Awana features a heated outdoor swimming pool, allowing guests to enjoy a comfortable swim in Genting Highlands' cool weather. It also has sporting facilities like pickleball, tennis, table tennis, golf, and a 24-hour gym.

Yes. Complimentary shuttle bus services are available for in-house guests, connecting Resorts World Awana with key locations such as Awana SkyCentral and Genting Highlands Premium Outlets.

Resorts World Awana is ideal for nature lovers, offering access to hiking trails, lush rainforest surroundings, outdoor recreation and sporting facilities away from the crowds.

Eufloria Gardens & Sculpture Park is open daily from 10am to 6pm. Effective 01.10.2026, all Eufloria attractions are closed every Wednesday, except during Malaysia public holidays and school holidays. Please refer to the Eufloria operating calendar for the latest opening schedule.

Eufloria Gardens & Sculpture Park is located in the mid-hills of Genting Highlands, near Gohtong Sentral and Genting Highlands Premium Outlets (GHPO), offering convenient access to nearby attractions and transportation hubs.

Yes, complimentary shuttle services are available between:

•  Resorts World Awana
• Gohtong Jaya
• Gohtong Sentral & Eufloria Gardens & Sculpture Park
• Gohtong Memorial Park
• Sky Sentral Bus Terminal

Please refer to the shuttle schedule for the latest operating times.

Yes. You can take the Genting SkyWay cable car, which connects Resorts World Station and Gohtong Sentral Station in approximately 15 minutes. Eufloria Gardens & Sculpture Park is a short walk from Gohtong Sentral.

Yes. Special 11.11 Mega Sales rates are available throughout the week, with separate promotional pricing for Fridays, Saturdays, the eve of public holidays and school holiday periods, subject to availability.

Yes. Guests staying at Resorts World Awana can easily travel to Genting SkyWorlds Theme Park via a 10-minute ride on the Awana SkyWay.

Choose Genting SkyWorlds Hotel if your priority is staying close to the theme park and indoor attractions. Choose Resorts World Awana if you prefer a relaxing nature retreat with hiking opportunities, sporting facilities and a heated outdoor pool.

Booking during promotional periods such as 11.11 Mega Sale is one of the best ways to secure lower room rates, especially for family travel during weekends, public holidays and school holidays.

Parking facilities are available for hotel guests at prevailing guest rates.