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  • STEPS TO REDEEM YOUR PURCHASES

  • Dining e-Voucher

    • Valid until 31.03.2022, no extension of validity is allowed.
    • The e-Voucher is redeemable at these participating outlets:

      • Cha Chaan Teng
      • Genting Palace
      • Grab & Win
      • High Line Roof Top Market
      • Jom Makan, Malaysian Food Street
      • Medan Selera
      • Peace Café
      • Seasons
      • The Bakery
      • Taiko Ramen
      • Genting Garden Hotpot
      • Lobby Café

    • The outlets listing and operating hours are subject to change.
    • The offers extended by the participating outlet(s) are governed by the respective outlets’ terms and conditions.
    • Guests are required to redeem the e-Voucher via the RWG mobile app or via the RWG Website Offers Wallet before patronizing the respective outlets.
    • This e-Voucher is valid for dine-in only. The e-Voucher is applicable for all food & beverages items, including alcohol.
    • This e-Voucher cannot be used in conjunction with any other discounts or offers.
    • Guests must flash the QR Code at the participating outlet at the point of payment in order to redeem eligible products or services.
    • Any unused balance will not be refunded or exchanged for cash.
    • Each e-Voucher code may be redeemed only once at the participating outlet(s). If the purchase exceeds the value of the e-Voucher, customers may make up for the balance by cash, debit card or credit card.
    • This e-Voucher cannot be transferred, exchanged for cash, refunded, extended or replaced if lost.
    • The Management reserves the right to alter, amend, delete or add to these conditions or withdraw the package at any time without prior notice.
  • Dining e-Voucher

    1. Login to RWG mobile app or website
    2. Tap on your ‘Offer Wallet’
    3. Select ‘Redeem’
    4. Tap the QR code to scan and pay at the participating outlets

    Room e-Voucher

    If you purchased the Resorts World Kijal room deal:
    1. Check your email inbox for a unique voucher code from 12.12.2021 onwards
    2. Send an email to reservation@rwkijal.com with your contact details, travel dates and unique voucher code
    3. Receive a booking confirmation email in your email inbox
    4. Print and present your confirmation email and e-Voucher during check-in


    If you purchased the Resorts World Langkawi room deal:
    1. Check your email inbox for a unique voucher code from 12.12.2021 onwards
    2. Send an email to waznati.ishak@rwlangkawi.com with your contact details, travel dates and unique voucher code
    3. Receive a booking confirmation email in your email inbox
    4. Print and present your confirmation email and e-Voucher during check-in
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