Terms & Conditions

1. This offer is valid for Genting Rewards card and SkyCard members.
2. The confirmation of your tickets are subject to ticket availability on the selected date.
3. The 1-Day Unlimited Ride Pass ticket to Skytropolis Indoor Theme Park includes a one (01) day unlimited experience based on available rides in Skytropolis Indoor Theme Park.
4. Your Genting SkyWorlds Standard 1-Day Ticket is inclusive of:
   • Complimentary Photo+ access (download and share unlimited digital photo contents)
   • Six (06) VQ reservations to reserve your preferred attractions prior to and during your visit
5. Certain rides, attractions, entertainment, restaurants, or other offerings may be unavailable, modified or operating at reduced capacity.
6. The use of the venue Ticket(s) and/or entry to Genting SkyWorlds implies your acceptance of the General Ticketing Terms & Conditions and Rules & Regulations.
7. No request for change of the validity date of the purchased Tickets shall be entertained.
8. The Tickets are strictly non-transferable, not for re-sale, exchange and/or non-refundable under any circumstances, including external factors beyond our reasonable control (e.g. haze, inclement weather, governmental acts, acts of God, riots or strikes) and will be void if altered, defaced and/or tampered.
9. All guest(s) must retain their confirmation email(s) for inspection purposes when required. The Management reserves the right to:
   • request additional information or proof of identity from you in order to verify confirmation email(s); and
   • deny your entry if you violate these Terms and Conditions or if the transaction is deemed fraudulent in our reasonable opinion.
10. If there is any conflict or inconsistency between English and other translations of these Terms and Conditions, the English version shall prevail.
11. These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia and you hereby agree to submit to the exclusive jurisdiction of the courts of Malaysia.
12. All guest(s) must comply with the terms and conditions stipulated and adhere to all Genting SkyWorlds’ Rules and Regulation as stipulated in www.gentingskyworlds.com/rules-regulations.
13. Other operating Terms and Conditions may apply.
14. The Management reserves the right to alter, amend, delete or add to these conditions or withdraw the package at any time without prior notice.

IMPORTANT NOTE

1. All guest(s) must be fully vaccinated against COVID-19. Guest(s) must first show the digital vaccination certificate via the MySejahtera app before admission. Please present your physical vaccination card if your digital vaccination certificate is not available, along with a form of identification for our verification purposes.
2. Exceptions: Unvaccinated individuals who can enter Resort World Genting’s theme parks and attractions are:
   • 12 years old and below (must be accompanied by a fully vaccinated adult)
   • Those with proof of medical condition, exempting them for taking the vaccine
   • Pregnant mothers under 14 weeks or above 33 weeks of gestation. Please provide your medical letter or doctor’s appointment card as proof.
   • Only fully vaccinated guests with “Low Risk” or “Casual Contact Low Risk” status is permitted to enter.
3. Resort World Genting’s theme parks and attractions will only admit individuals with body temperature reading of 37.5 °C and below.
4. For your wellbeing, wearing a face mask & scanning of MySejahtera QR Code is mandatory.