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Hotel Rebranding

Kindly be informed that as part of our continued growth and commitment to deliver exceptional guest experiences, we are undertaking the rebranding exercise of the following hotels:

  • Highlands Hotel to be renamed as “RW Hotel”
  • Resort Hotel to be renamed as “Highlands Hotel”

This rebranding exercise will come into effect on 11 May 2026 and reflects our overall vision of RW Hotels being the flagship expression of the Resorts World brand. Bringing together scale, experience, and a sense of belonging to define the Resorts World way of hospitality, with thoughtfully designed rooms and suites that elevate comfort, including new family and wellness suite categories.

We are truly excited about this new chapter and are confident that together, we can elevate Resorts World Genting to new heights.

  1. Will the ownership or management of the hotels change?
    No. There will be no change to the ownership or management of the hotels. The rebranding is part of a strategic brand enhancement initiative.
  2. Will existing reservations be affected?
    All existing reservations will remain and automatically updated to reflect the new hotel names wherever applicable.
  3. Will guests need to take any action regarding their bookings?
    No further action is required from guests. All booking details, confirmation numbers, and arrangements will remain unchanged.
  4. Will the hotels’ contact numbers and addresses change?
    The hotel locations and contact details will remain unchanged unless otherwise officially communicated.