We believe that great service is what truly elevates your stay at our hotels at Resorts World Genting. After all, all of our guests have different needs and requests, and we want to accommodate these even before you arrive. 

With the new Special Requests button, you can easily customise your stay the way you like it. Whether it’s adding a hearty buffet breakfast, requesting an extra bed, or choosing a room closer to the lift — it’s all just a click away. Make your stay more comfortable, more convenient, and truly yours.  

These are the hotels to where it’s applicable:

1. Crockfords
2. Genting Grand
3. Genting SkyWorlds Hotel
4. RW Hotel (Formerly known as Highlands Hotel)
5. Highlands Hotel (Formerly known as Resort Hotel)
6. First World Hotel 
7. Resorts World Awana
8. Resorts World Kijal 
9. Resorts World Langkawi  

How To Add A Special Request

1. Click on the Special Requests button on the shopping cart page
2. Choose your desired option and click on ‘Add Requests’ afterwards.
3. Your desired option will be added to the cart, and the total cost will be shown on the checkout page. Choose your payment option to check out.   

Note: Special Requests are subject to availability and may vary by hotels and room types. 

Photo by Priscilla Du Preez 🇨🇦 on Unsplash