We understand your concerns about travelling in the new normal. Hence, we have introduced the RWG StaySafe Promise to address these uncertainties. In line with this, we have implemented additional safety measures for a safety-assured stay at First World Hotel.

Our rooms are thoroughly cleaned, sanitised, and inspected according to our rigorous housekeeping standards. We perform a deep cleaning of all guest rooms, with increased focus given to high-touch areas. Once we are satisfied that the cleanliness regime has complied with our strict hygiene protocols, a safety seal is placed on the door of your room so that you’ll know the room has not been accessed by anyone else before your check-in.

We will suspend daily housekeeping services to minimise the risk of cross-contamination from one room to another. If your stay is more than one night, our housekeeping team will perform trash removal services daily.

When you extend your stay, your room will automatically receive a complete cleaning and sanitising procedure upon the fourth day of your stay.Please feel free to approach our front desk for assistance if you have any queries or needs during your stay.

We will be happy to assist you in making your visit to Resorts World Genting memorable and safe.