• Reopening of Resorts World Genting

    Reopening of Resorts World Genting

    As of 23 June 2020

    Resorts World Genting (RWG) has reopened at 10am on Friday, 19 June 2020 with enhanced safety measures in place to ensure the health and safety of all our guests and employees. Due to limited capacity, entry into SkyCasino at SkyAvenue and Genting Club at Genting Grand Hotel will be for Genting Rewards members only. Public entry into the casino will resume as soon as possible.

    Awana Skyway cable car and Genting express buses have also resumed operations. 

    We have re-engineered our processes and developed a comprehensive safety plan in line with the government’s guidelines and global best practices. The RWG StaySafe Promise outlines our enhanced safety plan for the resort. The protocols cover social distancing measures, enhanced cleaning and disinfection processes, as well as the deployment of service ambassadors among others. Service ambassadors are specially trained customer-facing employees who will assist and guide returning guests on our enhanced safety measures.

    We have implemented MySejahtera Check-In at all our primary entrances and outlets throughout the resort. You are encouraged to download and register the MySejahtera application prior to your visit to our resort for convenient access to our premises.

    For further details on our reopening, please refer to www.rwgenting.com and our social media channels at Facebook, Instagram and LinkedIn.

    We thank you for your patience and kind understanding during the temporary closure of our resort.  We look forward to welcoming you back to Resorts World Genting.

    Pembukaan Semula Resorts World Genting

    Pembukaan Semula Resorts World Genting

    23 Jun 2020

    Resorts World Genting (RWG) telah dibuka semula pada jam 10 pagi hari Jumaat, 19 Jun 2020 dengan langkah-langkah keselamatan yang dipertingkatkan untuk memastikan kesihatan dan keselamatan semua tetamu dan kakitangan kami. Buat masa ini, hanya ahli Genting Rewards dibenarkan masuk ke SkyCasino di SkyAvenue dan Genting Club di Genting Grand demi mengawal kapasiti di dalam premis. Manakala kemasukan untuk tetamu lain ke kasino akan dilaksanakan dalam masa terdekat.

    Kereta kabel Awana Skyway dan bas ekspres Genting juga telah beroperasi semula.

    Kami telah merancang semula proses perniagaan dan menghasilkan pelan keselamatan yang komprehensif selari dengan panduan kerajaan dan amalan terbaik global. RWG StaySafe Promise menggariskan pelan keselamatan yang dipertingkatkan di resort. Protokol ini antara lain meliputi langkah-langkah penjarakan sosial, menambah proses pembersihan dan pembasmian kuman, serta penempatan duta servis. Duta servis adalah kakitangn kami yang dilatih khusus untuk membantu para tetamu yang kembali ke resort mengenai langkah-langkah keselamatan yang telah dipertingkatkan.

    Kami telah melaksanakan aplikasi MySejahtera di semua laluan masuk utama dan premis di seluruh resort. Anda digalakkan memuat turun dan mendaftar aplikasi MySejahtera sebelum lawatan anda ke resort untuk akses mudah ke premis kami.

    Untuk keterangan lanjut berkenaan pembukaan semula kami, sila layari www.rwgenting.com dan saluran media sosial kami di Facebook, Instagram dan LinkedIn.

    Kami berterima kasih di atas kesabaran dan kerjasama anda sepanjang penutupan sementara resort kami. Kami mengalu-alukan kedatangan semula anda ke Resorts World Genting.

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