• Tea Talk with Mr Nick Papal

    The senior management present at Mar 14’s Tea Talk was Mr Nick Papal, Senior Vice President of Casino Operations. From VPs to managers to staff members from the casino and hotel operations, Mr Nick listened attentively to all the comments they had to share.

    Feedback highlights from the Tea Talk include:

    • Request to provide meal vouchers & SCP incentives to hotel employees
    • Suggestion to have language programmes to improve communication skills
    • Proposal to have a futsal stadium in the resort
    • The 5A Service principle hasn’t been practised by everyone

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