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  • #BNBLHoliday
    Buy Now, Book Later

    #BNBLHoliday
    Buy Now, Book Later


    This sale has ended. Watch this space for future promotions!


    READY TO GO ON YOUR #BNBLHOLIDAY?
    Login to your GeM account with your mobile number to book your room and view your transaction details.


    STEP-BY-STEP GUIDE

    ! TIP  We recommend that you confirm your room booking as soon as possible to avoid disappointment, especially during the peak seasons. Rooms are available on first come, first served basis.

    What’s in your #BNBLHoliday package?

    • Flexible travel dates
      Enjoy the freedom to plan your trip and book your room anytime up to 31 December 2021

    • Value for money
      For every night’s stay, you’ll get money back through FREE GeMTreats* which you can use during your trip

    • More options
      You decide how to spend your GeMTreats* – from theme parks, attractions, dining, and more


    *Each GeMTreats has the equivalent value of RM1, which you can spend just like real money at participating outlets across the resort! Click here to see where you can use your GeMTreats and check out our FAQ for more information.


    RM1 = 1 GeMTreats

    Got a question? You can reach us directly on Whatsapp.

    TRAVEL PERIOD EXTENDED!

    Good news! We have extended the travel period for all purchases made in these previous BNBL sales.
    Room booking is not available at this time due to Movement Control Order restrictions.

    Sale DateTravel Date
    *Confirmation of booking is subject to room availability
    28.12.2020 – 06.01.2021
    Up to 31 December 2021
    (Sun to Thu only exclude 19 - 20 Jul 2021, 9 - 10 Aug, 30 - 31 Aug, 15 - 16 Sep, 18 – 19 Oct, 3 – 4 Nov, 24 – 25 and 31 Dec 2021)

    01 – 06.12.2020
    Up to 31 December 2021

    *Subject to availability. The Management reserves the right to amend this offer without prior notice.

  • What is #BNBLHoliday?
    #BNBLHoliday stands for “Buy Now, Book Later Holiday”, which offers guests the flexibility to secure a limited-time offer during a promotion period and decide on a travel date later. A #BNBLHoliday package would include a room stay and spending credits. Spending credits are valued as GeMTreats and each GeMTreats is equivalent to RM1.

    Why do I need a mobile number to purchase a #BNBLHoliday package?
    As long as you have a valid mobile number, you can buy a #BNBLHoliday package. Your mobile number will be used to confirm your identity. You will also use your mobile number to log in after you’ve purchased your package. Each mobile number will be tied to one registered guest.

    I bought a #BNBLHoliday package for someone else. I will not be on the travelling party. Whose mobile number should I use to register?
    Please enter the mobile number of the person who will be staying on the trip, as the registered guest will be required to confirm his/ her identity during check-in.

    Can I amend the name of the staying guest/ mobile number after I’ve made a booking?
    Once you’ve registered a mobile number under a name, it cannot be transferred to another person.

    How many packages can I buy on the same mobile number?
    You can buy as many packages as you desire. However, you may only redeem one room per date of stay.

    Can I request a refund if I change my mind later?
    We’re sorry but refund is not possible for promotional packages.

    Can I earn Genting Points when buying/ use my Genting Points to buy a #BNBLHoliday package?
    Earning and redemption of Genting Points are not applicable with this promotion.

    Can I earn Genting Points when I spend using GeMTreats?
    No. Genting Points will not be awarded for spending made with GeMTreats.

    BOOK A ROOM

    I’ve bought a #BNBLHoliday package. How do I book a room?
    It’s easy! Click here to login with your mobile number and book your stay.

    When is the last day to book a room under this offer?
    You can book your room any time until 31 July 2021. However, it is advisable to book early to avoid disappointment as rooms are available on a first come, first served basis and subject to availability.

    Can I amend my room booking after it is confirmed?
    All amendment, cancellation, and refund requests are not possible after a booking is confirmed.

    GeMTREATS

    What are GeMTreats?
    GeMTreats stand for “Genting Electronic Money” (GeM) Treats. Your GeMTreats contain monetary value that you can use for making a transaction at selected outlets/ service providers at the resort. Each GeMTreats is equivalent to RM1.

    RM1 = 1 GeMTreats

    How will I receive my GeMTreats?
    Your GeMTreats will be loaded to a GeM card, which you will receive upon check-in. Please check-in at a kiosk located at the hotel lobby and present your check-in slip to a designated First World Hotel reception counter to receive your GeM card.

    How do I use my GeMTreats?
    When making a payment, present your GeM card to the participating outlet/ service provider. All participating outlets will display a signage at their premises. You may also click here to view the full list. Your GeMTreats are valid after you’ve checked-in and will expire on the day you’ve check-out.

    I do not have sufficient GeMTreats to complete a purchase. What should I do?
    You may make up for the balance with another GeM card or through payment by cash, debit or credit card.

    Can I convert my GeMTreats to cash?
    No. GeMTreats may be used only for making a transaction at selected participating outlets/ service providers.

    How do I check my GeMTreats balance?
    Your balance will be printed on the receipt when you make a transaction. You may also log in to your GeM account using any iKiosk at the resort to check your balance.

    Do my GeMTreats have an expiry date?
    Yes. GeMTreats are valid only in the duration of your stay and will expire on the day you’ve check-out. Any unused balance will not be refunded.

    I’ve lost my GeM card. What should I do?
    You may request for a replacement card at a Genting Rewards membership counter for a small fee. Please report the loss as soon as possible to avoid an unauthorised use of your GeMTreats by a third party. We will not reimburse your GeMTreats in the event that your original card is picked up and used by someone else.

    Can I keep my GeM card?
    We encourage you to keep your GeM card for use in your next #BNBLHoliday. GeMTreats for your future trip can be loaded to the same card, so you do not have to queue for a new card the next time you visit. Please note that GeMTreats for any trip will expire on the day you’ve check-out.

    I still have questions/ feedback about GeMTreats.
    Please reach out to us on WhatsApp.

    Here’s where you can use your GeMTreats:

    THEME PARK
    BigTop Video Games Park
    Skytropolis Indoor Theme Park
    Sky VR
    The VOID
    Vision City Video Games Park

    ATTRACTIONS
    Awana SkyWay
    Genting SkyWay

    DINING
    Burger & Lobster
    Cha Chaan Teng
    Tea Counter @ Genting Casino
    Genting Gardens Hotpot
    Genting Palace
    Grab & Win
    Harry Ramsden’s
    High Line Roof Top Market, Motorino Pizzeria, Café Richard
    Lobby Café, The Junction, Ice Cream Parlour
    Lobby Lounge
    Medan Selera
    Malaysian Food Street
    Peace Café Express
    RedTail
    RedTail Karaoke
    RedTail Sports Bar
    Season's
    Taiko Ramen
    The Bakery

    *Listings and operating hours are subject to change.

    1. GeMTreats
    • GeMTreats will be loaded to a GeM card, which guests will receive upon check-in.
    • GeMTreats are only valid for the duration of your stay at First World Hotel and will expire on the date of check-out. Any unused GeMTreats cannot be refunded, transferred, or exchanged for cash and will be automatically forfeited upon expiry.
    • The GeM card must be presented to the participating outlet at the point of payment to redeem eligible products or services. The participating outlets have the rights to validate the rightful owner of GeM card.
    • Guests are required to notify the Guest Services Counter immediately in the event of a lost or stolen card to prevent any unauthorised transactions. A minimal fee will be charged for card replacement.
    • The offers extended by the participating outlets are governed by the respective outlets’ terms and conditions.
    • GeMTreats cannot be used on any other ongoing promotions.

    2. #BNBLHoliday Room Entitlement
    • Booking confirmation is subject to room availability.
    • Guests must log in to their GeM account at https://www.rwgenting.com/Hot_deals/BNBLHoliday/ to book and redeem a room.
    • GeM account user must be present for check in verifications.
    • Only one room per date of stay from any BNBLHoliday packages is allowed.
    • Once a room has been successfully redeemed and the booking is confirmed, any refund, amendment, and cancellation is not allowed for any reason.

    3. General Terms
    • This offer is available for purchase at https://www.rwgenting.com/Hot_deals/BNBLHoliday/
    • This offer is only available for guests who are at least 18 years of age on the date of check-in.
    • This offer cannot be refunded or transferred.
    • This offer cannot be sold, bartered, assigned, or transferred to another person. Any attempt to transfer the package or book a room for someone else other than the holder of the package will result in an immediate forfeit of the package.
    • Genting Points (GP) will not be awarded for the purchase of this offer.
    • No GP earnings will be given when making purchases using GeMTreats.
    • When purchasing this offer, guests must ensure their details are correct as per their passport or identity card. Guests’ details will be used during the booking and check-in processes.
    • Use of any entitlements under this offer is subject to the availability and operating terms and conditions of the respective participating outlets. All participating outlets reserve the right to replace, change, or alter any entitlements without prior notice.
    • All information is correct at the time of publication.
    • The Management reserves its absolute discretion to vary, delete, or add to the terms and conditions and/ or withdraw, substitute, or replace this package with another programme of equivalent value or refund the package from time to time without prior notice.
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