• Advisory

    Advisory

    Important notice relating to the Conditional Movement Control Order (CMCO)

    We refer to the announcement made by the government that the CMCO will be extended until 6 December 2020. Please note that Resorts World Genting (RWG) remains open.

    Guests from the affected areas who have made reservations at RWG from 9 November – 6 December 2020 may contact our call centre at 03-27181118 or write to customercare@rwgenting.com to request for a change of date or refund. We appreciate your patience and kind understanding while we attend to your requests during this period.

    RWG continues to adhere to the strict SOPs issued by the government throughout the resort and we seek our guests’ cooperation to do the same. The safety and health of our guests and employees remain our utmost priority.

    Thank you.

    Notis penting berkaitan dengan Perintah Kawalan Pergerakan Bersyarat (PKPB)

    Kami merujuk kepada pengumuman yang dibuat oleh kerajaan bahawa PKPB akan dilanjutkan sehingga 6 Disember 2020. Sila ambil maklum bahawa Resorts World Genting (RWG) tetap dibuka.

    Pengunjung dari kawasan terjejas yang telah membuat tempahan di RWG dari 9 November – 6 Disember 2020 bolehlah hubungi pusat panggilan kami di 03-27181118 atau e-mel ke customercare@rwgenting.com untuk meminta pertukaran tarikh atau bayaran balik. Kami menghargai jasa baik dan kesabaran anda semasa kami memenuhi permintaan anda sepanjang tempoh ini.

    RWG sentiasa mematuhi SOP ketat yang ditetapkan oleh kerajaan di seluruh resort dan berharap para pengunjung akan turut mematuhinya. Keselamatan dan kesihatan kesemua pengunjung dan pekerja adalah keutamaan kami.

    Terima kasih.

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