Terms & Conditions
 
1. This promotion is opened to all Genting Rewards (Classic and above) members with sufficient Genting Points. Room reservation for Resort Hotel is opened to Genting Rewards (Silver and above) members only.
 
2. This promotion is applicable during Low Season only as per RWG 2015 Seasonal Chart and does not inclusive of breakfast.
**Rooms at First World Hotel from 3GP / Rooms at Resort Hotel from 13GP
 
3. Each member is only allowed to book ONE room for each stay date. Room reservation is limited to four (4) rooms per member per month under promotional rates and subject to room availability on a first-come-first-served basis.
 
4. Amendments of a confirmed room reservation must be made at least two (2) days prior to the actual check-in date via iHoliday. Additional charges may be imposed and excess points made are not refundable.
 
5. A penalty amount equivalent to the reserved room’s normal rate shall be imposed for no-shows.
 
6. With effective 27th October 2014, Member(s) who booked rooms under this promotion must check-in before 6pm. After 6pm, the booking will be automatically cancelled and a minimum surcharge of RM10 is chargeable for reinstatement of the cancelled booking. For any late check-in, kindly contact reservation hotline at +603-2718 1118.
 
7. With effective 27th October 2014, a minimum surcharge of RM10 is chargeable for any special request(s) such as connecting rooms, specific room number/location, room with view, and Queen/Twin bedded rooms (subject to room availability).
 
8. Once the reservation is confirmed, it is not transferable and payment made is not refundable.
  
9. All promotional room rates are correct at the time of publication and are subject to change at any time without prior notice.
 
10. Genting Malaysia Berhad reserves the right to alter the terms and conditions or withdraw this promotion at any time without prior notice.

 

 
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