TERMS AND CONDITIONS
 
Promotional Vouchers Room Booking Validity Notice
  1. The original promotional voucher must be presented to the front desk/reception desk upon check-in. Normal room rates will be charged upon failure to present/produce the original promotional voucher.
     
  2. All room bookings must be made in advance via online, SMS or phone. Walk-in guests (even though holding the room promotional vouchers) will not be entertained.
     
  3. The promotional rate is offered to guests who checked-in on or before 6pm. Failing which, guests will pay the applicable normal rates. No appeals or complaints will be entertained.
     
  4. The promotional vouchers are NOT for sale. The Management reserves the right to cancel or invalidate any such voucher(s) immediately without further notice, if a person has obtained the voucher(s) by sale or has breached any terms of the voucher(s).
     
  5. Rooms are not valid (for all promotional voucher bookings) on the following dates:
      10 & 11 September 2010
      5 & 6 November 2010
      25 & 31 December 2010
      1 January 2011

Online Bookings

  1. Online room bookings can be made from 14 June 2010 until 28 January 2011, after which no bookings will be entertained.
     
  2. Please ensure that your check-in dates are correct before submitting your booking. Extensions, cancellations and requests for a change of date will not be entertained.
     
  3. Failure to utilise your room(s) at your selected check-in date(s) will result in forfeiture of any payments made, as well as nullifying the promotional voucher and the serial number used.
     
  4. Room(s) cannot be transferred nor exchanged for cash.
     
  5. Please note that you must present the original promotional voucher used for the online transaction along with the print-out of the room confirmation email upon check-in.

SMS Bookings

  1. SMS room bookings can be made from 14 June 2010 until 28 January 2011, after which no bookings will be entertained.
     
  2. Please refer to the step-by-step guide to make your SMS booking.
     
  3. The confirmation of your SMS reservation is subject to your presentation of the original promotional voucher together with the SMS confirmation. Normal room charges will be charged upon failure to present the original promotional voucher during check-in.

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