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Terms & Conditions Pertaining To Genting Rewards Card


The privilege Genting Rewards Card, particularly listed below as "GRC" is issued by Genting Malaysia Bhd ("GENM") (formerly known as Resorts World Bhd) for selected guests and shall be subject to the General Terms and Conditions governing the generic cards issued by ("General T & Cs") AND the Terms and Conditions listed below. (collectively known as the "T & Cs"). Anyone who applies, holds or uses a GRC shall be deemed to have read, understood and agreed to the T & Cs:-

1)  The T & Cs

1.1   Any reference to the T & Cs shall include the T & Cs as amended or modified by GENM at any time as GENM deem fit in its absolute discretion and such amendments shall be deemed to be notified to the members of GRC ("GRC Members") when GENM posts the amendments on the website, Genting WorldCard Centres or such places as GENM shall deem fit.

1.2   If there is any discrepancy or inconsistency between the General T & Cs and the T & Cs herein contained, the T & Cs herein contained shall prevail.

1.3   The T & Cs shall supercede the earlier governing terms and conditions of the GRC.

2)  The GRC

2.1   The types of GRC offered by GENM are:-
(a)    Platinum Card;
(b)    Gold Card;
(c)    Silver Card;
(d)    Classic Card.

2.2   There are no restrictions for eligibility for GRC membership EXCEPT for the following persons:
(a)    persons below the age of 21;
(b)    Companies, partnerships, trading companies and sole proprietors
(d)    Employees of the Genting Group.

* Application of Genting Rewards Card Classic and above membership for Malaysian Muslims is by invitation only. The card may not be used as identification for casino entry and members shall not indulge in any gaming activities.

2.3   GENM shall have the absolute rights, without any liabilities to change, substitute and/or replace all or any one type of the GRC with other new membership card without prior notice or assigning any reasons.

2.4   The GRC is the property of GENM and GRC members shall keep their GRC safely and in good custody and whenever applicable, not to reveal their PIN number to anyone.

3)   Upgrading of the GRC

GENM shall have the absolute discretion to upgrade the GRC of any GRC members in such manners and subject to such terms and conditions which GENM shall deem fit, provided always that:-

3.1   None of the GRC members is entitled to object, question or request GENM for reasons or grounds supporting GENM's decision, including but not limited to the affected GRC members;

3.2   The offer of upgrade shall automatically lapse if the affected GRC members fail to perform in accordance with the terms and conditions determined by GENM;

3.3   The upgraded GRC shall be subject to the T & Cs, including but not limited to GENM's right to relegate the upgraded GRC under Condition 4 below.

4)   Relegate of the GRC

GENM shall without any liabilities, have the absolute discretion to relegate the GRC members without prior notice whereby:-

4.1   None of the GRC members is entitled to object, question or request GENM for reasons or grounds supporting GENM's decision, including but not limited to the affected GRC members;

4.2   The affected GRC members shall surrender and return their old GRC to GENM in exchange for the new GRC;

4.3   Appeal on GENM's decision will not be entertained;

4.4  GENM shall be entitled to cancel and terminate the GRC without further notice should the affected GRC members refuse to accept the relegated GRC.

5)   Replacement of GRC

5.1  GRC members shall immediately notify GENM of any lost / stolen / damaged GRC and follow up with written confirmation within 7 days from the notification date.

5.2  GENM shall use its best endeavour to invalidate the lost / stolen / damaged GRC within a reasonable time provided always that GENM shall not be liable to refund or reimburse in whatever manner any losses or damages (either directly or indirectly) that may be suffered by GRC members pursuant to the lost / stolen / damaged GRC or any delay in invalidating the lost / stolen / damaged GRC.

5.3  GENM will replace the lost / stolen / damaged GRC for the affected GRC members subject to payment of such administration fees (via cash, WorldCard Points or Genting Points) that may be imposed by GENM at the material time. GENM reserves its rights to impose higher fees for second request onwards and to terminate the GRC if the replacement requests are too excessive in the sole opinion of GENM.

6)  Renewal of GRC

6.1  Subject to GENM's discretion, GRC may apply to renew their GRC subject to payment of administration fees that may be imposed by GENM at the material time.

6.2  Each type of GRC may be renewed to such terms pre-determined by GENM.

6.3  The T & Cs shall equally apply to the renewed GRC.

7)  Supplementary Card

7.1  Only qualified GRC members are allowed to apply ONE (1) supplementary card for their lawful spouse.

7.2  Applications for supplementary card are always subject to GENM's approval. No appeal will be entertained.

7.3  Supplementary cards are subject to the T & Cs and the card type of the Supplementary Card shall be similar to the principal card and automatically upgrade or relegate in accordance to the principal GRC.

7.4  The supplementary card shall automatically become invalid upon termination or expiration of the principal GRC.

8)  Genting Points

8.1  Genting Points that may be allocated for each GRC upon gaming shall be determined by GENM at its sole discretion.

8.2  Any reference to the "Points" in the General Terms and Conditions shall include Genting Points unless otherwise specified herein.

8.3  Unutilised Genting Points shall be automatically forfeited upon expiration of its shelf life of 3 years or such period(s) as GENM shall determine at its absolute discretion.

8.4  The Genting Points of the GRC members may be forfeited, adjusted, set-off or deducted by GENM for whatever reasons as GENM shall deem fit in its absolute discretion without any liabilities, prior notice and without assigning any reasons.

8.5  Genting Points is not transferable, have no monetary value and not exchangeable for cash. Genting Points will be automatically cancelled or forfeited if not redeemed by the Cardholder within its validity period determined by GENM from time to time or prior to the expiration date of the Card, whichever is earlier.

9)  Offers for each type of GRC  

9.1  Different benefits, offers, rewards, gifts or privileges (collectively known as the "Offers") may be offered to different types of GRC in the business outlets operated and managed by GENM, its subsidiaries or related companies (collectively known as the "Outlets")

9.2  GENM shall have the absolute discretion to change or withdraw from time to time all or any one of the Offers without prior notice or assigning any reasons.

9.3  GRC members' rights to enjoy any of the offers shall be subject to the applicable terms and conditions.

9.4  All offers are not transferable.

9.5  Without prejudice to GENM's right to terminate the GRC, GENM is entitled to request the relevant GRC member to pay for the actual price of the Offers if in the sole opinion of GENM, that GRC member has transferred, assigned or sold the Offers for value.   

10) Rules and Regulations of the Outlets

10.1  All GRC members are subjected to the rules and regulations governing the relevant Outlets (including but not limited to the rules and regulations governing any gaming) and the usage of any facilities available therein at the material time and all GRC members shall observe and comply with such rules and regulations.

10.2  GENM is entitled to immediately terminate the GRC if the GRC members fail or refuse to observe or comply with the applicable rules and regulations of the Outlets.

11)  Suspension and Termination

11.1  GENM may at any time, at its absolute discretion, ban or suspend any GRC for such period(s) as GENM shall deem fit without prior notice or assigning any reasons whereupon if the relevant GRC members fail to, or refuse to observe or comply with the terms and conditions of the suspension within the given period. GENM shall be entitled to terminate, cancel or withdraw such GRC without prior notice.

11.2  The GRC members may terminate their GRC by notifying GENM in writing and returning the GRC to GENM.

11.3  GENM may at any time, without any liabilities and at its absolute discretion, terminate, cancel or withdraw any GRC without prior notice or assigning any reasons.

11.4  Upon termination of the GRC in accordance with the T & Cs, all of the points and Offers accumulated under the GRC (both principal and supplementary) shall be automatically forfeited without further notice.

12)  Miscellaneous

12.1  Without prejudice to any other rights under the General T & C, GENM shall be entitled to forfeit, adjust, set-off or deduct the
WorldCard Points of any GRC under whatever situation(s) as GENM shall deem fit in its absolute discretion without prior notice and assigning any reasons to the GRC members.

12.2  GENM is entitled to change the policy of GRC, the Offers and any other matters related to the GRC and/or the GRC members without prior notice nor assigning any reasons, and GENM shall not be liable in whatever manners even though such changes may effect or diminish the rights and interests of any GRC members in whatever manners.

12.3  GENM shall not be liable to the GRC members or its supplementary card holder or its guest(s) for any loss, damage or expense (including without prejudice to the generality of the foregoing any injury, death, damage to property or otherwise) whatsoever or howsoever caused by (whether directly or indirectly) or arising out of or in connection with the participation of the GRC programme, usage of the GRC for whatever purposes (without limitation, usage of the GRC at the cash dispensary machines), loss of the GRC or revealing of PIN number under whatever circumstances.

12.4  In the event the preceding condition shall be held invalid for any reason whatsoever and GENM becomes liable for loss, damage or expense that would otherwise have been excluded (or which can be excluded at law), such liability shall for all events be limited to Ringgit Malaysia : One Hundred (RM100.00) only.

12.5   English version of the T & Cs shall prevail over other versions.  

 



 
 

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